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Contact Centre Operations
Stuart Brown

Stuart Brown

CFO

Stuart is an experienced executive within the Australian financial services and professional services industry, with significant expertise across commercial leadership, data, reporting and insights, digital and process design and strategy.

Triple Play

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As the Bridge Partner leading commercial services practice, Stuart has played an integral role in establishing commercial insights to improve profitability outcomes across many clients including being the lead partner with key CCSI clients.

News Reading
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Financial Data insight led commercial strategies

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Stuart’s expertise extends into the broader industry sectors He can understand client performance improvement pathways through data insights as well as he his knowledge of all the commercial levers that can be leveraged across the value chain.

Market Analysis
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Commercial and Pricing transformation

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Stuart has led a number of commercial transformation programs with a turnaround of $150m+, which involved driving new pricing strategies and expense management control to improve long term performance issues. Stuart has experience in pricing optimisation and standing up technical pricing operations.

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Thrives in a change environment

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Stuart is a leader who thrives on working with businesses who are looking to transform, grow or optimise their profitability and processes.

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Experience across multiple industries & markets

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Stuart has extensive experience in supporting CFO and Commercial executives in identifying and supporting the development of commercial strategies, regulatory, Brand/PR, Culture, customer growth and cost out initiatives, and identification of root cause issues across the business.

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Experience extends across multiple industries and markets including Financial Services, Utilities, Government, Insurance and Retail.

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Prior to CCSI, Stuart held a number of key roles across some of Australia’s leading retail brands such as Coles, Insurance Australia Group including SGIO, SGIC and Suncorp where he has specialised in commercial and profit and loss management, business planning, process reengineering, operational delivery, technology and project management and strategy design.

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